What I Do
As a multifaceted virtual assistant, I help my clients by diving deep into the tasks they need handled. I make sure that everything is done efficiently and correctly, so that my clients can focus on more important things.
Here is how I can help.
Administration
Check and respond to messages
Inbox management
Subscriptions management
Online file management (Google Drive, OneDrive, Dropbox, etc)
Document formatting, PDF conversion, merging and editing
Presentation creation
Create graphics, edit images
Contract and proposal creation
Calendar management
Setup/update account information
Research
Create surveys, questionnaires and training workbooks
Client Management
Manage, create a CRM (Client Relations Management)
Client dashboard creation
Onboarding and offboarding process creation
Organise and create personalised and secure file sharing folder/s eg. Google Drive
Answer customer service or support emails
Social Media
Manage and update social media accounts
Search for and/or edit images for post
Repurpose posts
Content planner creation
Schedule post
Respond to comments, DMs and messages
Manage online groups - Facebook, Telegram
Comment/Chat moderator
Tech Support
Source and set up business processes
Build systems, templates, workspace in software
Research new ways to do business activities
Support on Webinars, Zooms calls/meetings, Group online sessions
Resolve technical issues with manufactures and suppliers.
Marketing
Manage subscribers - tag people in your CRM based on interest
Set up webinar systems, funnels, landing pages and/or opt-ins
Update, and customise website, examine and fix broken links, redirection
Payment integration with your website
Create a membership website
Finance
Track and chase payments
Send client invoices
Business running expenses log - annual/monthly fees
File/scan receipts and submit business expenses
My packages are based on these tasks and if you require additional ones not listed, I can build a bespoke package to meet your needs during the clarity call
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